Terms and Conditions of WoofChat

Latest update: August 6, 2026

These Terms govern the use of WoofChat (the “Application”) and any other related agreement or legal relationship with the Owner, in a legally binding way. Capitalized words are defined in the dedicated section of this document. Please read this document carefully.

Where the Application has been provided via the Apple App Store, Users acknowledge and agree that Apple may enforce these Terms as a third-party beneficiary.

1. Provider and Contact

The Application is provided by:
WoofChat Team — WeilanHaian 2nd, Shenzhen (China)
Contact email: stansphere.jp@gmail.com

All communications relating to the use of the Application must be sent to the contact email above.

2. Eligibility

By using the Application, Users confirm that:

• they are older than 13 (or the higher minimum age required in their jurisdiction);
• minors use the Application only under parental or adult supervision;
• they are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist-supporting” country;
• they are not listed on any U.S. Government list of prohibited or restricted parties.

3. Account

3.1 Registration

To use the Service, Users must create an account by providing complete and truthful information, either directly (email and password) or via a supported third-party sign-in provider (Google or Apple). Users are responsible for keeping their credentials confidential and are fully responsible for all activities that occur under their account. Users must immediately inform the Owner via the contact email if they believe their account or credentials have been compromised.

3.2 Conditions

• Accounts registered by bots or other automated methods are not permitted.
• Each User must register only one account, unless otherwise specified.
• Accounts may not be shared with other persons, unless explicitly permitted.

3.3 Account deletion by the User

Users may stop using the Service at any time and may delete their account using the account-deletion function inside the Application, or by contacting the Owner at the contact email. The handling of Personal Data upon deletion is described in the Privacy Policy.

3.4 Suspension and deletion by the Owner

The Owner reserves the right to suspend or delete, at its sole discretion and without prior notice, accounts that it deems inappropriate, offensive, or in violation of these Terms. Suspension or deletion of accounts shall not entitle Users to any claim for compensation, damages, or reimbursement, and does not exempt the User from paying any applicable fees.

4. Content on the Application

Unless otherwise specified or clearly recognizable, all content available on the Application (including built-in characters, art, music, and software) is owned or provided by the Owner or its licensors and is protected by applicable intellectual-property laws. Users may not reproduce, distribute, or exploit such content outside the intended use of the Service without the Owner's prior written permission.

The Owner endeavors to ensure that content on the Application infringes no legal provisions or third-party rights. If you believe content infringes your rights, please report it using the contact email; see also Section 7 (Copyright complaints).

5. Content Provided by Users

5.1 Your responsibility

The Owner allows Users to create, upload, and share their own content (such as chat messages and custom avatars). By providing content, Users confirm that they are legally allowed to do so and that the content does not infringe statutory provisions or third-party rights. Users are solely liable for the content they provide.

5.2 License you grant

By providing content to the Application, Users grant the Owner a non-exclusive, worldwide, fully paid-up, royalty-free license to host, store, reproduce, adapt (for technical purposes such as formatting and thumbnails), display, and distribute such content within the Service, for the operation, promotion inside the Service, and improvement of the Service. In particular, Users acknowledge that avatars they choose to make public may be displayed to and used (“worn”) by other Users within the Service. This license ends when the content or the account is deleted, except (a) for content already adopted by other Users, which may remain available in anonymized form, and (b) where retention is required for legal or safety purposes. To the extent permitted by applicable law, Users waive moral rights in connection with content they provide.

5.3 Moderation

The Owner uses automated systems and human review to moderate User content, including chat messages, nicknames, profiles, and avatar images. The Owner reserves the right to remove, block, or refuse content and to restrict, suspend, or delete the account of the providing User, without prior notice, in particular:

• upon becoming aware of any (alleged) violation of these Terms, third-party rights, or applicable law;
• if a notice of infringement of intellectual-property rights or privacy is received;
• upon order of a public authority;
• where the content may pose a risk to Users, third parties, or the availability of the Service.

Removal or blocking of content shall not entitle the providing User to any claim for compensation. Users agree to hold the Owner harmless from and against any claim asserted and/or damage suffered due to content they provided through the Application.

5.4 Reporting and blocking

The Application provides in-app tools to report abusive content or behavior and to block other Users. Reports are reviewed and acted upon as described in Section 5.3. Abuse of the reporting system is itself a violation of these Terms.

5.5 Public availability

Content meant for public availability is made public upon upload after passing moderation or, at the Owner's discretion, at a later stage. No personal identifier other than the User's chosen pseudonym (nickname and avatar) appears in connection with published content, unless the User decides otherwise.

6. Acceptable Use and Community Rules

The Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law. Without limitation, Users must not create, share, or engage in:

• content that is illegal, or that promotes or depicts violence, self-harm, or terrorism;
• sexually explicit content, or any sexual content involving or directed at minors;
• harassment, bullying, hate speech, threats, or discrimination against any person or group;
• impersonation of any person or entity, or misrepresentation of affiliation;
• disclosure of another person's personal information without consent;
• spam, scams, phishing, unauthorized advertising, or solicitation;
• content infringing intellectual-property or other third-party rights;
• cheating, exploiting bugs, using unauthorized automation, or interfering with the security or operation of the Service.

The Owner reserves the right to take any appropriate measure to protect its legitimate interests, including denying access to the Application, terminating contracts, and reporting misconduct to competent authorities, whenever Users engage or are suspected of engaging in violations of law, these Terms, or third-party rights, or otherwise considerably impair the Owner's legitimate interests.

7. Copyright Complaints

If you believe that content on the Application infringes your copyright, send a notice to the contact email including: identification of the copyrighted work; identification and location of the allegedly infringing content; your contact information; a statement of good-faith belief that the use is not authorized; a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf; and your physical or electronic signature. The Owner will remove or disable access to infringing content where appropriate and may terminate the accounts of repeat infringers.

8. Subscriptions

Certain features are offered as auto-renewing subscriptions purchased through the platform store from which the Application was downloaded. Prices and billing periods are shown in the Application before purchase.

8.1 Subscriptions handled via the Apple App Store

• payment is charged to the User's Apple ID account;
• subscriptions renew automatically for the same duration unless cancelled at least 24 hours before the current period expires;
• renewal fees are charged within 24 hours before the end of the current period;
• subscriptions can be managed or cancelled in the User's Apple App Store account settings.

8.2 Subscriptions handled via Google Play

• payment is charged to the User's Google Play account;
• subscriptions renew automatically unless cancelled before the end of the current period;
• subscriptions can be managed or cancelled in the Google Play subscription settings;
• cancellation takes effect at the end of the current billing period; already-paid periods are generally not refunded, except as required by law or the platform's refund policy.

The platform provisions above prevail over any conflicting provision of these Terms. Refunds for platform purchases are handled by the respective platform according to its policies.

8.3 Termination

Subscriptions may be terminated by cancelling via the platform store settings described above, or by sending a clear and unambiguous termination notice to the Owner at the contact email.

9. Access to External Resources

Through the Application, Users may access external resources provided by third parties (opened in the device's browser). The Owner has no control over such resources and is not responsible for their content or availability. Conditions applicable to third-party resources result from those third parties' terms and conditions or applicable statutory law.

10. Liability and Indemnification

Unless otherwise explicitly stated or agreed with Users, the Owner's liability for damages in connection with the execution of the Agreement shall be excluded, limited and/or reduced to the maximum extent permitted by applicable law.

10.1 Indemnification

The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees harmless from and against any claim or demand — including but not limited to lawyer's fees and costs — made by any third party due to or in relation to any culpable violation of these Terms, third-party rights, or statutory provisions connected to the use of the Service by the User, to the extent allowed by applicable law.

10.2 Limitation of liability

Unless otherwise explicitly stated and without prejudice to applicable law, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf). This does not apply to damages to life, health, or physical integrity, damages resulting from the breach of material contractual obligations strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as the Application has been appropriately and correctly used by the User. Unless damages have been caused by intent or gross negligence, or they affect life, health, or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was entered into.

10.3 Australian Users — Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted, or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms, is limited, at the Owner's sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

10.4 US Users — Disclaimer of warranties

The Application is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users' own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory, or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner and its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers, and employees do not warrant that the content is accurate, reliable, or correct; that the Service will meet Users' requirements; that the Service will be available at any particular time or location, uninterrupted, or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users' own risk, and Users shall be solely responsible for any damage to their device or loss of data that results from such download or use. Federal law, some states, and other jurisdictions do not allow the exclusion and limitation of certain implied warranties; the above exclusions may not apply to all Users.

10.5 US Users — Limitations of liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Service or User account; any errors, mistakes, or inaccuracies of content; personal injury or property damage resulting from access to or use of the Service; any unauthorized access to the Owner's secure servers and/or any personal information stored therein; any interruption or cessation of transmission to or from the Service; any bugs, viruses, or the like that may be transmitted through the Service; and/or the defamatory, offensive, or illegal conduct of any User or third party. In no event shall the aggregate liability of the Owner exceed the amount paid by the User to the Owner in the preceding 12 months, or the period of duration of this Agreement, whichever is shorter. This section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the User has been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; the above limitations may not apply to all Users.

10.6 US Users — Indemnification

The User agrees to defend, indemnify, and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from the User's use of and access to the Service, including any data or content transmitted or received by the User; the User's violation of these Terms; the User's violation of any third-party rights, including, but not limited to, any right of privacy or intellectual-property rights; the User's violation of any statutory law, rule, or regulation; any content submitted from the User's account, including third-party access with the User's credentials; or the User's willful misconduct.

11. Common Provisions

11.1 No waiver

The Owner's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

11.2 Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates, or any other changes, informing Users appropriately. Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw Personal Data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law. The Service might also be unavailable due to reasons outside the Owner's reasonable control, such as force-majeure events.

11.3 Service reselling

Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Application and of its Service without the Owner's express prior written permission.

11.4 Privacy policy

To learn more about the use of their Personal Data, Users may refer to the Privacy Policy of WoofChat.

11.5 Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual-property rights related to the Application, such as copyrights, trademark rights, patent rights, and design rights, are the exclusive property of the Owner or its licensors and are protected by applicable laws and international treaties. All trademarks, trade names, service marks, word marks, illustrations, images, and logos appearing in connection with the Application are, and remain, the exclusive property of the Owner or its licensors.

11.6 Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time, informing Users appropriately of the changes. Changes will only affect the relationship from the date communicated onwards. Continued use of the Service signifies acceptance of the revised Terms; Users who do not wish to be bound by the changes must stop using the Service and may terminate the Agreement. The applicable previous version governs the relationship prior to acceptance and can be obtained from the Owner. If legally required, the Owner will notify Users in advance of when the modified Terms take effect.

Exception for Consumers in France: any change of these Terms shall be communicated in writing no later than one month prior to becoming effective. Consumers in France who do not accept the modified Terms may terminate the Agreement without penalty or right to claim compensation up to four months following the day the modified Terms became effective.

11.7 Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User's legitimate interests into account. Users may not assign or transfer their rights or obligations under these Terms without the Owner's written permission.

11.8 Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users: any such invalid or unenforceable provision will be interpreted, construed, and reformed to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof and supersede all prior communications and agreements between the parties with respect to such subject matter.

EU Users: should any provision be or be deemed void, invalid, or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable substituting provisions. In case of failure, the void, invalid, or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under applicable law. The nullity or invalidity of a particular provision shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract had they known the provision would not be valid, or where the remaining provisions would translate into an unacceptable hardship on any of the parties.

11.9 Governing law

These Terms are governed by the law of the place where the Owner is based, as disclosed in Section 1, without regard to conflict-of-laws principles. However, regardless of the above, if the law of the country the User is located in provides for higher applicable consumer-protection standards, such higher standards shall prevail.

Exception for Consumers in Brazil: if the User qualifies as a Consumer in Brazil and the product and/or service is commercialized in Brazil, Brazilian law will apply.

11.10 Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in Section 1. This does not apply to Users qualifying as Consumers in the European Union, the United Kingdom, Switzerland, Norway, Iceland, or Brazil.

12. Definitions

This Application: the property that enables the provision of the Service. Agreement: any legally binding or contractual relationship between the Owner and the User, governed by these Terms. Owner (or We): WoofChat Team, the natural person(s) or legal entity that provides the Application and/or the Service to Users. Service: the service provided by the Application as described in these Terms and in the Application. Terms: all provisions applicable to the use of the Application and/or the Service as described in this document, as updated from time to time. User (or You): any natural person or legal entity using the Application. Consumer: any User qualifying as such under applicable law.